RETURNS & EXCHANGES
We are happy to exchange or offer store credit on unused items within 14 days of delivery date. In store purchases are within 14 days of date of purchase. Returns and Exchanges must be accompanied by the receipt. No cash/credit card refunds will be issued. Please note for exchanges we cannot guarantee other sizes or the item you want will be in stock at time of exchange.
- All apparel items must be unworn, unwashed, free of any damages (including but not limited to obvious wear, pet/cigarette/perfume odors, stains, makeup, rips) and with original tags still attached.
- We are not responsible for any damages due to care of apparel. We recommend reading all care instructions provided on the tag before washing or dry cleaning.
- Shoes must be returned in their original shoe box, free of any obvious wear, stains, scuffs, or dirt on soles. Please pack the shoe box in another box if returning via mail. Original shoe box must be undamaged. Shoes returned using the original shoe box as the shipping box will not be accepted.
ALL OTHER ITEMS
- Any items returned must be accompanied with a receipt, must have original tags still attached and items must be in their original packaging.
- Please pack boxed items in another box if returning via mail. Original packaging must be undamaged. Items returned using the original packaging as the shipping box will not be accepted.
- All pieces/parts must be included with returned item in order to receive store credit.
- Original shipping fees are non-refundable and return shipping is the responsibility of the customer.
- We highly recommend getting a tracking number on your return package. We are not responsible for any lost packages while in transit back to us.
- Any items sent back to us without a return approval, outside of 14 day window or do not meet our return criteria will be sent back to you and are subject to a minimum $10 shipping and handling fee to send back to you. Actual shipping charges will be calculated and are the responsibility of the customer.
- Please send returns to: Silver Bee Boutique180 S. Friendswood Dr. Friendswood, TX 77546
- If you receive a damaged item, please notify us immediately.Damaged items must be reported before being used or worn.
- Please email us at email@example.com to report damages.